Privacy Policy

At TraveloFleek (“TraveloFleek,” “we,” “our,” or “us”), accessible at travelofleek.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website, submit a travel request, contact us by phone, or use our travel-related support services.

TraveloFleek is an independent third-party travel assistance and booking support platform. We help customers search, compare, and request assistance for flights, hotels, and related travel services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

When you contact us, submit a form, request a booking, or speak with our support team, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Travel details (origin, destination, dates, number of travelers, hotel preferences)

• Passenger details required for booking support

• Special requests or travel notes

b. Payment Information

If a booking or service request requires payment, payment details may be collected and processed through secure payment systems or authorized service providers. We do not claim to store full payment card data unless your actual system does so securely and lawfully.

c. Automatically Collected Information

When you use our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Operating system

• Referring pages

• Pages visited

• Time spent on pages

• General location information

• Cookie and tracking data

2. How We Use Your Information

We use your information to:

• Respond to inquiries and support requests

• Help search and compare travel options

• Assist with flight and hotel booking requests

• Communicate about confirmations, updates, changes, or cancellations

• Provide customer service and post-booking support

• Improve our website, services, and user experience

• Prevent fraud, abuse, or unauthorized activity

• Comply with legal or regulatory obligations

3. How We Share Information

We may share your information when necessary with:

• Airlines, hotels, or travel service providers

• Global distribution systems (GDS) or booking partners

• Payment processors and billing service providers

• Customer service platforms and communication providers

• Technology, analytics, or website support vendors

• Legal or regulatory authorities when required by law

We only share information as reasonably necessary to provide our services, process requests, maintain our business operations, or comply with legal obligations.

4. Third-Party Travel Services

TraveloFleek is not an airline, hotel, or direct travel supplier unless specifically stated. We may assist customers in connecting with or booking through third-party travel providers. Those providers may have their own privacy practices, terms, and policies. We encourage customers to review the policies of the relevant travel provider before final confirmation.

5. Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar technologies to:

• Remember user preferences

• Improve site performance

• Understand website traffic and visitor behavior

• Support marketing and advertising efforts

• Measure campaign effectiveness

For more information, please review our Cookie Policy.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect your information. However, no website, data transmission, or storage system can be guaranteed to be 100% secure. Users should avoid sharing sensitive information unless necessary for a legitimate booking or support request.

7. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide services

• Maintain booking records

• Resolve disputes

• Meet legal, tax, accounting, or compliance obligations

• Prevent fraud or misuse

8. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, such as:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion, where applicable

• Request restrictions on certain processing

• Opt out of certain marketing communications

To make a request, contact us using the information listed below.

9. Marketing Communications

If you subscribe to promotional messages or provide contact details through our website, we may send service-related or marketing communications. You may opt out of promotional emails at any time using the unsubscribe link or by contacting us directly.

10. Children’s Privacy

Our website and services are not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children without appropriate authorization.

11. International Data Use

Because travel services may involve international providers, your information may be processed or shared across different countries where required to fulfill your request or support your booking. By using our services, you understand that your information may be transferred internationally as necessary.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after updates may indicate acceptance of the revised policy.

Contact Info:

TraveloFleek
Website:
Email: [email protected]
Phone: +1 888 439 7769